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Communication: Police Dispatchers


Police Dispatchers in the Police Department perform highly responsible duties in backing up police officers in the field.

They receive, evaluate and transmit telephone and radio calls, obtain and record all information regarding type of emergency or incident, exact location and other pertinent information; dispatch personnel and equipment according to standard operational procedure; monitor mutual aid radio channels; keep supervisor informed of general activities and emergency calls or situations; maintain radio contract with all field units; maintain accurate records of requests for service and other departmental activities; may send and receive teletype messages; may perform clerical work for administrative personnel including typing forms, reports and correspondence; may act as receptionist; may instruct other personnel in the techniques and use of the department's communication equipment.

Police Dispatching requires duty 24 hours a day, seven (7) days a week. Dispatchers may be required to work weekends and different shifts on a rotating basis.